Call forwarding · T-Mobile
T-Mobile call forwarding codes
Forward the T-Mobile calls you don't answer to your AI receptionist, using the short codes T-Mobile publishes.
The short answer
How do I forward calls on T-Mobile?
Dial T-Mobile's forwarding short code from your phone, followed by 1 and the 10-digit number you're forwarding to, then the pound key. T-Mobile has separate codes for all calls, unanswered calls, busy calls and calls when your phone is off or out of range, and you can choose how many seconds an unanswered call rings, from 5 to 30, before it forwards. For an AI receptionist, forward unanswered, busy and unreachable calls, so you still take the calls you can.
Forward only the calls you miss
Enter 1 and then the 10-digit number. T-Mobile forwards only to 10- or 11-digit numbers.
Forward unanswered calls (no reply)
T-Mobile: unanswered calls ring to the alternate number.
**61*1your Daber AI number#Turn off no-reply forwarding
##61#Set the no-answer delay
T-Mobile: "Choose a 5, 10, 15, up to a 30-second delay." Replace <seconds> with the delay, for example 10. T-Mobile's page shows this format with its own example number.
**61*1your Daber AI number**<seconds>#Forward when busy
T-Mobile: occurs if you receive a call while dialing out.
**67*1your Daber AI number#Turn off busy forwarding
##67#Forward when not reachable
When your phone is off or out of signal range.
**62*1your Daber AI number#Turn off not-reachable forwarding
##62#Reset all conditional forwarding
Resets busy, not-reachable and no-reply forwarding to T-Mobile's default (voicemail), which also removes the forward to your agent.
##004#Forward all calls
Forward all calls (unconditional)
T-Mobile: this prevents calls to your number, so your phone won't ring.
**21*1your Daber AI number#Turn off forward-all
##21#Recommended setup: send missed calls to your AI agent
Your phone rings first; the agent answers what you can't.
- 1Get your Daber AI number. Your agent gets a US number right away. T-Mobile can't forward to international numbers, so use that one.
- 2Dial the no-reply code with 1 and your Daber AI number, then the pound key.
- 3Optional: dial the delay code to choose how long your phone rings first, from 5 to 30 seconds.
- 4Dial the busy and not-reachable codes the same way, so every call you miss reaches the agent.
- 5Test it, as described below.
Test it
Call your T-Mobile number from another phone and don't answer. Your phone should ring for the delay you set, then the AI agent picks up. To test unreachable forwarding, turn your phone off and call again. Each call is saved in Daber AI as a recording, a transcript and a summary, so you can check what the caller heard.
Turn it off
Dial the off code for each forward you set, or the reset code to clear all conditional forwarding at once. Forward-all has its own off code. If you'd rather use menus, T-Mobile's Devices page has steps for your model: select your device, then Calling & Contacts > Block and/or manage calls.
Get the number your calls forward to
Start Daber AI for $3: describe your business, and your AI agent gets a US or Canada number right away. Keep the number your customers know and forward calls to it.
Start for $3Questions
Does call forwarding cost extra on T-Mobile?
T-Mobile's call-forwarding pages don't state a charge for forwarded calls. Check your plan, or ask T-Mobile, before you rely on it.
Can I forward only the calls I miss on T-Mobile?
Yes. T-Mobile has separate codes for unanswered calls, busy calls and calls when your phone is off or out of range. Set all three to your AI agent's number and your phone still rings first.
How long does my T-Mobile phone ring before a call forwards?
You can choose it with T-Mobile's delay code: 5, 10, 15, up to 30 seconds. A longer delay gives you more time to answer before the AI agent does.
How do I clear all call forwarding on T-Mobile?
The reset code in the table above returns busy, not-reachable and no-reply forwarding to T-Mobile's default, which is voicemail. Forward-all is turned off with its own code.
Sources
- T-Mobile: Self-service & short codes
- T-Mobile: Calling services (Call Forwarding)
- T-Mobile: Can't call, dropped calls & other calling issues
Checked against these sources on
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